GoPro Cloud Subscription

Research & Design for a New Cloud Subscription Offering

Auto-upload to the cloud from your GoPro, unlimited cloud storage, guaranteed camera replacement, synced editing across mobile and desktop, automatic highlight videos, exclusive savings and a lot more.
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Ask Me Live!

Research & design for a mobile experience that increases engagement

As part of UC Irvine's Master of Human-Computer Interaction and Design program, I teamed up with peers and Netflix stakeholders to create a mobile app for boosting engagement with Netflix shows. Our concept, "Ask Me Live," served as an inspiration for Netflix's recent Tudum, Netflix's latest innovation.

Construction Analytics

data AnalyTICS Application research & design

Construction Analytics functions as a web-based tool, systematically gathering procurement data from Trimble's pre-construction workflows. This data is then presented to contractors, manufacturers, and distributors through an advanced user interface, enabling more informed business decisions.

In this context, I highlight my significant role in the Construction Analytics project, specifically focusing on my latest design accomplishment—Manufacturer Alerts. In an ongoing capacity, I lead UX research and design within a dynamic Scrum environment driven by data. The tangible outcomes include heightened customer satisfaction, increased value delivery, and enhanced engagement with the Construction Analytics platform.

Book Your Stay

Website usability analysis & redesign

Elevating user satisfaction and retention hinges on prioritizing usability and customer enjoyment. In pursuit of an enriched and instinctive user experience on Airbnb's desktop website, we meticulously scrutinized the reservations user journey through thorough evaluation and user testing. Our findings culminated in a set of design recommendations aimed at propelling Airbnb's customer engagement and overall satisfaction to new heights.

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Reid Haviland

UX RESEARCHER & DESIGNER, MHCID

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