Reid Haviland
Reid Haviland
Data-driven Product Design with measurable impact
Data-driven Product Design with measurable impact
Data-driven Product Design with measurable impact
I use design craft and systems thinking to shape product direction, solve user problems, and improve engagement and outcomes.
I use design craft and systems thinking to shape product direction, solve user problems, and improve engagement and outcomes.
I use design craft and systems thinking to shape product direction, solve user problems, and improve engagement and outcomes.
Nice to Meet You
Nice to Meet You
Hi, I'm Reid.
I’m a UX/Product Designer focused on making complex systems feel simple. Over the past decade, I’ve partnered with engineering and product teams to translate technical constraints and workflows into clear, intuitive user experiences with measurable impact.
I approach design through systems thinking, user behavior, and practical execution—identifying friction, simplifying decisions, and crafting experiences that feel natural to use.
When I’m not designing, I’m usually on a bike trail, sailing, or tinkering with new tech.
Reid Haviland
Senior Product designer, MHCID
FEATURED WORK
Redesigning GoPro’s Media Management Experience
I led the cross-platform redesign of GoPro’s media experience for 2.5M+ subscribers across web, mobile, and desktop, unifying device and cloud content into a single gallery. The strategy reduced churn, clarified storage, and increased engagement and subscription growth across 175 countries and 13 languages.
Reduce Churn
Drive Engagement
cloud • mobile • desktop • web
Boosted growth and cut churn: The cloud subscription overhaul behind 30% of company revenue.
Developed and executed a phased strategy for cloud subscription services that generated 30% of company revenue, boosted new subscriptions by 10%, and lowered churn by 4%.
Product Design
Growth
UXR
cloud • MOBILE • Desktop • web
Conducted research to develop concepts for a mobile app that boosts content engagement
Served as Product Manager and UI/UX Designer on a team of six students, collaborating with Netflix stakeholders to conduct user interviews, define requirements, and develop high-fidelity prototypes.
Product Management
Engagement
UI / UXR
mobile • research artifacts
Designed an AI profit forecasting tool for construction projects
Led UX research and design for an AI-powered forecasting tool in Construction Analytics, guiding it from concept to delivery. Developed an intuitive UX that empowers contractors, manufacturers, and distributors to access predictive insights, assess project risks, and make data-driven decisions.
Product Design
Marketing
cloud • web
FEATURED WORK
Redesigning GoPro’s Media Management Experience
I led the cross-platform redesign of GoPro’s media experience for 2.5M+ subscribers across web, mobile, and desktop, unifying device and cloud content into a single gallery. The strategy reduced churn, clarified storage, and increased engagement and subscription growth across 175 countries and 13 languages.
Reduce Churn
Drive Engagement
cloud • mobile • desktop • web
Boosted growth and cut churn: The cloud subscription overhaul behind 30% of company revenue.
Developed and executed a phased strategy for cloud subscription services that generated 30% of company revenue, boosted new subscriptions by 10%, and lowered churn by 4%.
Product Design
Growth
UXR
cloud • MOBILE • Desktop • web
Conducted research to develop concepts for a mobile app that boosts content engagement
Served as Product Manager and UI/UX Designer on a team of six students, collaborating with Netflix stakeholders to conduct user interviews, define requirements, and develop high-fidelity prototypes.
Product Management
Engagement
UI / UXR
mobile • research artifacts
Designed an AI profit forecasting tool for construction projects
Led UX research and design for an AI-powered forecasting tool in Construction Analytics, guiding it from concept to delivery. Developed an intuitive UX that empowers contractors, manufacturers, and distributors to access predictive insights, assess project risks, and make data-driven decisions.
Product Design
Marketing
cloud • web
FEATURED WORK
Redesigning GoPro’s Media Management Experience
I led the cross-platform redesign of GoPro’s media experience for 2.5M+ subscribers across web, mobile, and desktop, unifying device and cloud content into a single gallery. The strategy reduced churn, clarified storage, and increased engagement and subscription growth across 175 countries and 13 languages.
Reduce Churn
Drive Engagement
cloud • mobile • desktop • web
Boosted growth and cut churn: The cloud subscription overhaul behind 30% of company revenue.
Developed and executed a phased strategy for cloud subscription services that generated 30% of company revenue, boosted new subscriptions by 10%, and lowered churn by 4%.
Product Design
Growth
UXR
cloud • MOBILE • Desktop • web
Conducted research to develop concepts for a mobile app that boosts content engagement
Served as Product Manager and UI/UX Designer on a team of six students, collaborating with Netflix stakeholders to conduct user interviews, define requirements, and develop high-fidelity prototypes.
Product Management
Engagement
UI / UXR
mobile • research artifacts
Designed an AI profit forecasting tool for construction projects
Led UX research and design for an AI-powered forecasting tool in Construction Analytics, guiding it from concept to delivery. Developed an intuitive UX that empowers contractors, manufacturers, and distributors to access predictive insights, assess project risks, and make data-driven decisions.
Product Design
Marketing
cloud • web
Select Partners
Select Partners
I work with innovative clients from around the world. My contributions have required creative solutions in UXR, UXD, videography, photography, editing, equipment testing, and data processing.
Feedback
I think we would work well together, and there's good reason.
I have experience across global, cloud, growth, and technical industries, with feedback from both users and business stakeholders highlighting the impact of my user-centered solutions.
Feedback
I think we would work well together, and there's good reason.
I have experience across global, cloud, growth, and technical industries, with feedback from both users and business stakeholders highlighting the impact of my user-centered solutions.
He is quick to learn, specifically technology, and speaks his mind which makes him a valuable contributor in fast-paced environments...for the next five years he routinely provided instruction to peers and even worked as a contractor for CIA-affiliated organizations in the after hours. His dedication to the mission was unrivaled.
Terry P.
Special Agent, DEA
Reid has done a great job working with the various members of the teams to improve the user experience...Reid has stepped up to help with some of the key features in Construction Analytics. Recently we created a cross functional Project Team to span across the platform deliverables and Reid's role will be critical to the success of this team!
Jerry L.
VP of Product, Trimble
Reid has been integral to the growth and scaling of our business through online and personal outreach. Reid standardized our marketing approach, brand, and general client facing materials....he is currently leading an image processing and quality control team for a large multi-million dollar inspection program.
Jim R.
Chief Technology Officer, Flight Evolved
The software has exceeded all expectations. From speed to accuracy, it handles tasks seamlessly and offers detailed insights that help us make better decisions. It’s an invaluable tool for any business.
Rebecca H.
Director of UX, GoPro
Over the past three months Reid has done an absolutely INSANE job at supporting all of the design tasks thrown his way across a few different parts of our software ecosystem.
He has handled them all with as much professionalism as artistic sense, working hard to understand the ask from the team, present a few options, roll with the punches, and support the team through to execution.
Nate G.
Sr. Product Manager, GoPro
